I&H Co., Ltd., a company originally known under the “HANSHIN Dispensing Pharmacy” brand, continues to expand its business base as an integrated healthcare company with the key focus on the nationwide development of dispensing pharmacies in Japan.
Against the backdrop of the COVID-19 pandemic, recent years have seen increasing attention directed to the delayed responses to digitalization in a large number of industrial fields. The healthcare sector is no exception to this trend. I&H has responded to this situation with the commitment to redesign its business and operations on the premise of greater mobilization of digital technology as the core management theme. The company is advancing energetic approaches to forge environmental improvements toward that end.
While working to digitalize the areas of its business operations characterized by continued reliance on analog elements, I&H adopted intra-mart® as an integrated platform to support company-wide information sharing. For I&H, the results of this push comprise a truly major step in the mission to achieve full-fledged digital transformation (DX).
Business Challenge
Requests from pharmacies to the head office were conducted by e-mail or regular postal services, with demand mounting for greater visualization and systemization.
Solution
Sellected intra-mart which had also earned a stellar reputation for its workflow functions as a platform capable of developing low-code operation applications.
- Introduced a company-wide platform, intra-mart, that can visualize and systematize the various requests, approvals, and workflow
- Developed by making broad-based use of the low-code development tools offered on intra-mart
- Built up and customized workflow flexibly while containing development costs and manhour
Benefit
Reduced manhours up to approval, smoother searches for request information.
- Realized reducing the number of manhours through the point of approval, and integrating, clarifying, and visualizing applications and report rules
- Also achieved centralized management of data
- Upon the transmission of new information, intra-mart enabled the transmitting side to just notify all employees to view the data
