NTT DATA intra-mart

NTT DATA intra-mart

Use Case
Toyota Finance Corporation
Toyota Finance Corporation mobilizes intra-mart® for the digital native Kaizen platform utilized in the finance business, thereby achieving early recovery of investment costs and accumulating knowledge for a shift to in-house production
Customer name Toyota Finance Corporation
Established 1988
Business Financial business
Employees 1,928(as of March, 2022)
Toyota Finance Corporation commands a powerful presence as the sole domestic finance company in the Toyota Group—a premier player in the Japanese industrial world. Several decades ago, Toyota Motor Corporation, the core company in the Toyota Group, succeeded in forging the mass-produced passenger car market in Japan. One of the key driving forces in this achievement is Corolla, a model conceived to yield outstanding competitive strength, and the other was the function of auto sales financing that supported the large-scale development of a purchasing model rooted in monthly installment payments. Toyota Finance, a company launched by splitting off into independent status the financing functions of Toyota Motor, shows a powerful presence and continues to strongly support the group’s business on the financing front to this day.
However, over 30 years have passed since Toyota Finance was established, with the speed of changes in the business environment accelerating at a dramatic pace. As enhanced agility for business improvements emerges as a pressing issue, intra-mart® was brought onboard at Toyota Finance as a platform for that purpose. The system immediately proved potent in raising business efficiency, while likewise playing a pivotal role in configuring the platform for the digital native Kaizen platform.
Business Challenge
Numerous paper-baced operational processes remained in place.
Solution
Searched out a platform supporting the shift to agile in-house development;
  • Introduced intra-mart as a platform supporting the shift to agile in-house development
  • Used intra-mart as a digital platform to cover both functions for a workflow and LCAP
  • Linked with RPA and other attractive solutions smoothly with intra-mart's solid expandability
Benefit
Further, raise introduction effects focused on user experience.:
  • IT divisions and operation divisions as a fusion team realized an agile approach together
  • Realized an increase in the number of business applications through strong promotion of paperless operations
  • Licensing fee costs recovered in one year
*Mr. Takumi, Business Support Group II, System Services Division, System Support Inc., supervised this article.